FAQs

Do you have as showroom or a brick-and-mortar location?

We don't have physical showrooms or brick-and-mortar locations at the moment. This approach helps us minimize our overhead costs, enabling us to offer the competitive pricing you see on our website!

What is your fabric made of?

Our fabrics consist of 100% soft polyester fiber, ensuring durability, stain resistance, and easy cleaning. In cases where cushion covers require washing and drying, rest assured, they can be easily removed via zipper for machine washing.

How do I assemble my Cloud Couch?

Assembly of the Comfy Cloud is quick and straightforward. Simply screw on the legs and attach the arms using the pre-mounted brackets – that's it! Our couches are so easy to assemble that we've omitted assembly instructions.

Do I need any tools for assembly?

No tools are necessary to assemble the Comfy Cloud. One person can easily and swiftly complete the assembly process.

Return Policy?

For inquiries regarding our Return Policy, please refer to our website or reach out to us via email at W8House@gmail.com or through the contact form on our Contact page.

What are the cushions filled with?

Our Comfy Cloud cushions are filled with a blend of down feathers, cotton, and fiber padding for exceptional comfort and minimal maintenance.

How should I care for my new Cloud Couch?

  • Vacuum regularly or brush with a non-metallic, stiff-bristle brush to remove dust and grime.

  • Shield from direct sunlight to prevent fading.

  • Promptly address spills with a soft white cloth.

  • Always test cleaners in an inconspicuous area before use and avoid saturating fabric.

  • Air Dry cushion covers for best results. If you must use a machine dry on a low heat setting to maintain their texture.